Microsoft BitLocker Recovery Mode Issue | MSSP Advisory

Microsoft acknowledged a BitLocker recovery issue on April 14 affecting Windows 10, Windows 11, and Windows Server devices configured with specific Group Policy settings that Microsoft labels as unrecommended. The problem forces devices into BitLocker recovery mode, requiring manual intervention to restore access. The issue stems from how certain Group Policy configurations interact with BitLocker encryption during system updates or hardware changes.

Your RMM agents and remote access tools could lose connectivity to client endpoints if BitLocker recovery kicks in unexpectedly, creating emergency support calls and potential SLA violations. Client environments running the affected Group Policy settings face business disruption when users cannot access their systems, and you need to advise on the specific policy changes before this hits more widely.

📬